MASAR connects the parties in the accident cycle in one integrated digital environment, giving each a workspace suited to its responsibilities without removing its professional or contractual independence.
The need: Managing reports, inspections and file flow without heavy coordination.
Organize requests, assignments, reviews and approvals, with flexible documentation channels and a network of qualified specialists.
Unified dashboard • Custom procedures • Operational reportsThe need: Reviews and approvals within authorized limits.
A workspace for employees and managers to examine files, request completion, approve decisions and record settlement status according to their roles.
Work queues • Alerts • Permissions matrix • Audit trailThe need: Receiving clear, documented tasks and meeting their requirements.
An interface for receiving tasks, setting availability, carrying out work according to qualifications and assignment, and sending the data and reports their role authorizes.
Task app • Site directions • Standard steps • Proof of completionThe need: Requesting service, uploading evidence and following documents and the decision.
A simpler way to report an accident, upload requirements and follow case progress through an app, website or insurance partner channel.
Digital report • Document upload • Status trackingThe need: Submitting an estimate and technical proof in the approved format.
Upload repair estimates and attachments through the customer or a dedicated portal when enabled, depending on the center’s approval and company policy.
Estimates • Supporting documents • Clarification repliesThe need: Starting an inspection inside existing apps without duplicate registration.
Embed the MASAR experience in existing insurance apps and portals through API or SDK, according to agreements and permissions.
Digital integration • Connected experience • Custom brandingThe technical infrastructure opens the way to cooperation with professional and technology organizations related to vehicle accidents and insurance claims.
Information sharing is managed through permissions, integrations and agreements set by authorized parties, keeping company data separate and protecting policyholders’ privacy.